Pro Se Perceptions of Fairness in Remote and In-Person Court
Which is better—in-person or virtual court hearings? That is the basic question at the heart of the Access to Justice Lab’s Online Courts study. While the lab studied the relevant quantitative data to help courts in family law cases, our study partner Emily LaGratta sought to answer the same question through a qualitative study, seeking answers from the perspective of self-represented litigants in family law cases. Measuring litigant satisfaction with effectiveness for court procedures should, in theory, determine the “best” medium for court proceedings, right?











