TOP 10 A2J RESEARCH PRIORITIES #8: Legal Service Provider Outreach and Intake

Start off your weekend with this week’s Top 10 video!

This video series describes what we consider to be the top 10 access to justice research priorities. The quick 2-3 minute videos will wake you up and get you excited about the ways that experimentation, research, and (of course) RCTs can improve access to justice.

Here’s the latest installment: LSP Outreach and Intake. Outreach and intake are major components of determining who gets legal representation, which in turn has serious implications for access to justice.

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The Lab’s New Guardianship Service of Process Study Has Launched!

As of yesterday, September 5, a new A2J Lab study is in the field at the Edward W. Brooke Courthouse in downtown Boston!

CSC staff attorney Jorge Cólon couldn’t be more excited to have our hard copy self-help materials.

Together with our partners at the Boston Court Service Center (“CSC”) and the Volunteer Lawyers Project (“VLP”) of the Boston Bar Association, we are evaluating (via RCT, of course) whether self-help materials can make a difference for court users seeking guardianship over incapacitated adults or minors. CSC and VLP reported high rates of return visits from users they assisted with filling out petitions. Why? Those petitioners often got stuck trying to navigate the often-labyrinthine service of process requirements.

A previous blog entry revealed just how confusing the process of service can be. Petitioners, most of whom are not lawyers, have to:  (1) identify “interested parties,” many of whom are not obvious candidates; (2) determine the proper method of service; (3) effectuate service; and (4) return proof of service to the Probate and Family Court. Completing the process exactly as described is equally important. Unless parties complete all the steps in the correct order, the guardianship matter cannot proceed.

Cólon and his CSC colleague Carolin Hetzner are already distributing (randomly!) Blob’s latest adventures to guardianship petitioners.

Because the process is complicated and the constituencies served have limited access to legal resources (beyond the excellent help of the CSC and VLP), the Lab’s familiar promotion and development of self-help materials seemed like a natural response. The associated RCT will lead to randomized provision of printed materials (developed in large part at our first hackathon) for both adult or minor guardianship cases and in English or Spanish. Once again, Hallie Jay Pope, the intrepid leader of the Graphic Advocacy Project, designed vivid flowcharts, “happy maps,” and new manifestations of the Lab’s favorite humanoid, Blob, to enrich the paper product. In addition, minor guardianship petitioners randomized to receive the hard copy booklets will also gain access to an online tool developed by Bill Palin, the Access to Justice/Technology Fellow with Harvard Law’s clinical programs. That site walks users through their unique legal needs, much like the software pioneered by TurboTax and other online service providers. The RCT will compare rates of successful service, among other outcomes, between the treatment and control groups.

What happens now? The first steps are randomizing cases and letting users go forth with service of process; that’s the part that began yesterday. We’ll start collecting data later this month. Stay tuned here for continued updates on the project!

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Public Safety Assessment Featured on NPR’s Planet Money

Our first RCT studying the Public Safety Assessment (“PSA”), the pre-disposition release assessment tool developed by the Laura and John Arnold Foundation, is well underway in Dane County, WI.

Madison is far from the only place the PSA currently is in use; this recent piece from the Planet Money podcast highlights the implementation of the PSA in New Jersey.

The PSA is up and running in New Jersey, as well as the entire State of Kentucky and scattered counties from Santa Cruz, CA to Volusia, FL. Although the PSA has been scientifically validated, only the results from our Dane County RCT—and, hopefully, upcoming trials in other locations—will give us a good sense of how well the PSA really works for a given jurisdiction.

If you have some time on your commute (or whenever you listen to the news), take a listen. It’s about twenty minutes long, and it will give you a great sense of what we’re studying in the PSA trials. Prefer to read the story? The full transcript is also available online.

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TOP 10 A2J RESEARCH PRIORITIES: #7 Criminal Release and Monitoring

TOP 10 A2J RESEARCH PRIORITIES: #7 Criminal Release and Monitoring

The Top Ten is back!

This video series describes what we consider to be the top 10 access to justice research priorities. The quick 2-3 minute videos will wake you up and get you excited about the ways that experimentation, research, and (of course) RCTs can improve access to justice.

Item #7 on the list covers criminal release decisions both pre-disposition and after cases are closed.

Here’s the latest installment:

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TOP 10 A2J RESEARCH PRIORITIES: #6 Court Forms

We’re back with our Top 10 A2J Research Priorities YouTube series! #6 on the list is “court forms.”

As a reminder, we at the Lab have come up with a list of what we consider to be the top 10 access to justice research priorities. This list will be published weekly on our YouTube channel, in quick 2-3 minute videos to wake you up and get you excited about how ripe the field of access to justice is for experimentation, research, and, of course, RCTs.

Here’s our sixth installment:

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